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Accessibility Statement for OTI Accessibility Page


This is an accessibility statement from Organic Trade and Investments.

Measures to support accessibility


Organic Trade and Investments takes the following measures to ensure accessibility of OTI Accessibility Page:

  • Include accessibility as part of our mission statement.

  • Include accessibility throughout our internal policies.

  • Integrate accessibility into our procurement practices.

  • Provide continual accessibility training for our staff.

  • Assign clear accessibility goals and responsibilities.

  • Employ formal accessibility quality assurance methods.

  • Include people with disabilities in our product personas.


Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. OTI Accessibility Page is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Additional accessibility considerations

As a company that practice fair trade and are committed to adhering to 6 Sustainable Development Goals to transform our world and the communities we operate in, we have applied some Level AAA Success Criteria: Images of text are only used for decorative purposes. Re-authentication after a session expires does not cause loss of data. Some video may have sign language interpretation.



We welcome your feedback on the accessibility of OTI Accessibility Page. Please let us know if you encounter accessibility barriers on


OTI Accessibility Page:

  • Phone: +233 26 622 5863

  • E-mail:

  • Visitor Address: OTI is an online business with no physical office. However, you can schedule a Zoom meeting or dial our office line for further assistance.

  • Postal Address: P.O Box TT582, Tema

  • Twitter:


We try to respond to feedback within 3 business days.

Limitations and alternatives

Despite our best efforts to ensure accessibility of OTI Accessibility Page , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.


Known limitations for OTI Accessibility Page:

  1. Comments from users.: Uploaded images may not have text alternatives.

  2. Because we cannot ensure the quality of users accessing our page.

  3. We monitor user comments and typically repair issues within 3 business days.

  4. Please use the ‘contact us’ form if you encounter an issue.

Formal complaints


We aim to respond to accessibility feedback within 3 business days, and to propose a solution within 10 business days.

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Organic Trade and Investments
OTI Communications Department
OTI Communications Assistant


This statement was created on 25 May 2021 using the W3C Accessibility Statement Generator Tool.

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